Information We Collect

Career Catalyst Australia collects information to provide better services and enhance your career development experience. We collect information in the following ways:

Personal Information You Provide

• Contact Information: Name, email address, phone number, and postal address when you register for our services or contact us
• Professional Information: Career history, educational background, professional goals, and industry preferences
• Account Information: Username, password, and account preferences for our online platforms
• Communication Records: Content of messages, feedback, and correspondence with our team
• Event Registration: Information provided when registering for workshops, seminars, or networking events

Information We Collect Automatically

• Usage Data: Pages visited, time spent on our website, click patterns, and navigation behavior
• Device Information: Browser type, operating system, IP address, and device identifiers
• Location Data: General geographic location based on IP address for content personalization
• Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies

How We Use Your Information

We use the collected information for various purposes to improve our services and support your career development:

• Service Delivery: Provide career coaching, resources, and personalized recommendations
• Communication: Send newsletters, event updates, career tips, and respond to inquiries
• Account Management: Maintain your account, process registrations, and manage subscriptions
• Content Personalization: Customize content and recommendations based on your interests and career goals
• Analytics and Improvement: Analyze website usage to improve our services and user experience
• Event Management: Organize and manage workshops, seminars, and networking events
• Legal Compliance: Meet legal requirements and protect our rights and the rights of others
• Marketing: Send promotional materials and information about new services (with your consent)

Information Sharing and Disclosure

We respect your privacy and do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our business and provide services to you. These providers have access to your information only to perform specific tasks and are obligated to protect your information.

Business Partners

We may share aggregated, non-personally identifiable information with business partners for industry research and analysis. This information cannot be used to identify individual users.

Legal Requirements

We may disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• Encryption: Data transmission is protected using SSL/TLS encryption technology
• Access Controls: Strict access controls limit who can view or modify your information
• Regular Monitoring: Continuous monitoring for security threats and vulnerabilities
• Staff Training: Regular training for employees on data protection and privacy practices
• Secure Storage: Personal information is stored on secure servers with appropriate safeguards
• Regular Updates: Security systems and protocols are regularly updated and improved

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard practices.

Your Rights and Choices

You have several rights regarding your personal information and how we use it:

Access and Correction

You have the right to access, update, or correct your personal information. You can manage your account settings or contact us to make changes.

Data Portability

You can request a copy of your personal information in a structured, machine-readable format for transfer to another service provider.

Deletion

You can request deletion of your personal information, subject to certain legal and contractual obligations that may require us to retain some information.

Marketing Communications

You can opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

Cookies and Tracking

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our website.

Complaints

If you have concerns about our privacy practices, you can contact us directly or file a complaint with the relevant privacy authority in Australia.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and personalize your experience
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, but this may affect website functionality. You can also use our cookie preference center to manage your cookie choices.

Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Analytics Services

We use third-party analytics services to understand website usage and improve our services. These services may collect information about your online activities across different websites.

Social Media Integration

Our website may include social media features and widgets. These features may collect information about your IP address and page visits and may set cookies to function properly.

International Data Transfers

Career Catalyst Australia operates primarily within Australia, but we may transfer your information to other countries for processing or storage. When we do so, we ensure appropriate safeguards are in place to protect your information according to Australian privacy laws and international standards.

If you are located outside Australia, please note that your information may be transferred to and processed in Australia, where privacy laws may differ from those in your country.

Children's Privacy

Our services are designed for adults seeking career development and are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you of significant changes through email or website notifications
• Provide a clear summary of changes when possible
• Give you the opportunity to review the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We are committed to addressing your privacy concerns and will respond to your inquiries within 30 days. For urgent matters, please call us directly during business hours.